On the evening of Thursday 16 February I will offer what my children term ‘a quote-unquote master-class’. This event is one of a series of lectures designed to show-case Suffolk Business School’s unique three location, triple internationally accredited EMBA that is offered in partnership with the University of Maastricht. Since my parenting skills are, patently, nothing to blog about and because you are probably becoming just a little bored of my childhood reminiscences it might be useful to offer a little taste of what I will speak about on Thursday.
In my (ahem) master-class I will talk about Donald Trump. I will use words to talk about Donald Trump. It will be great. I have great words. You will be so proud of my words. My words are great (that’s enough now – editor). In my talk I will discuss Trump’s election; his promises and, more generally, our prospects. And I do mean all of our prospects!
But my presentation is not really about Trump. In truth – if we are still allowed to call upon such quaint things as truth – my talk is really a vehicle prepared to allow me to offer reflections on managerial storytelling. Why do I keep coming back to this? I always find myself back at storytelling because managerial work is essentially about talk. That’s why, as Head of Suffolk Business School, I now spend so much time in meetings!
Why must I spend so much time in meetings? Trust me, I do often ask myself this question! Yet while I grumble about the quantity of meetings I must attend (my calendar has just pinged to remind me to attend another in 15 minutes) the plain truth is that managers need to spend a lot of time talking to colleagues because work requires social co-operation within and across the boundaries that define our organizational arrangements. Talk – orders, commands, requests and exhortations – shape and define the activities that constitute managerial work. But if you really want to do something useful you will need to find a form of talk that goes beyond simply telling people what to do.
If you really want people to change; to commit; to do something extraordinary you will need a special form of purposeful talk that a) frames the activities that need to be undertaken and b) explains why these actions are actually useful and commendable. I call this special form of talk, ‘storytelling’.
Keen to learn more about the nature and – crucially- the limits of storytelling within a managerial context? Interested in a postgraduate degree that will prepare you for future leadership and executive roles?
Come along to the University of Suffolk Atrium on Thursday 16 February at 5:30pm and participate in my quote-unquote masterclass.